Frequently Asked Questions
What is the Aura Sleep Mask made of?
The Aura Sleep Mask is crafted from 100% hypoallergenic mulberry silk, infused with silver ion technology to eliminate bacteria and promote healthier skin.
How do I care for my Aura Sleep Mask?
Hand wash your mask in cold water with mild detergent, and air dry flat. For best results, use our Gentle Care Laundry Detergent Strips to maintain its softness and shape.
Does the Aura Sleep Mask work for all sleeping positions?
Yes, it’s designed to be lightweight and adjustable, making it perfect for side, back, or stomach sleepers.
Is the mask safe for lash extensions?
Absolutely! The smooth silk and lash-friendly design ensure your lashes are protected while you sleep.
What are your shipping options and delivery times?
We offer standard and expedited shipping options. Delivery times typically range from 5-10 business days, depending on your location. You’ll receive a tracking number once your order is shipped, so you can follow its journey to your door.
What is your return policy?
We want you to love your purchase. If you’re not satisfied, we offer a hassle-free 30-day return policy. Please visit our Returns & Exchanges page for more details.
Still Have Questions?
We’re here to help! If you didn’t find the answer you were looking for, feel free to reach out to us directly. Visit our Contact Us page, and our team will get back to you as soon as possible. Your satisfaction is our priority.